Question 1

We struggle to keep up with the constantly changing BIR and DOLE regulations. How does NBS ensure compliance?

Accepted Answer

The NBS Payroll System is guaranteed to be fully compliant with the BIR and DOLE. We specialize exclusively in Philippine policies. Our system automatically updates to adhere to the latest regulations (including the TRAIN Law) and accurately manages all government-mandated contributions (SSS, PhilHealth, Pag-Ibig) and taxes. We also automate the generation of crucial compliance reports like the 2316, Alphalist, and 1601-C.

Question 2

How secure is our sensitive employee and payroll data?

Accepted Answer

Your data is protected by international standards. Northeast Business Solutions, Inc. is ISO/IEC 27001:2022 certified (Certificate No: AMER33083). This certification validates our commitment to the highest standards of information security management, ensuring the confidentiality, integrity, and availability of your data.

Question 3

We are concerned about maintaining control over our data. What deployment options do you offer?

Accepted Answer

NBS offers both On-Premise and SaaS deployment options. You can choose to install the system on your own servers for complete control (On-Premise), or utilize our secure, ISO-certified servers for a cloud-based service (SaaS).

Question 4

Does the system accurately compute complex scenarios like overtime during a holiday falling on a rest day?

Accepted Answer

Yes, our system specializes in the nuanced and complex computations required by Philippine labor laws. NBS provides precise calculations for all mandated time types, including all combinations of Holidays, Rest Days, Overtime, and Night Differential.

Question 5

Our company has complex rotating shifts, flexible schedules, and hybrid setups. Can NBS handle this?

Accepted Answer

Yes, the NBS Time Management module is designed for maximum flexibility. Our system supports comprehensive Schedule Rotation, Flexible Schedules, and filings for Work From Home or Official Business. It accurately tracks and computes attendance across diverse setups.

Question 6

We need flexibility in how we process payroll (e.g., separate runs for adjustments, 13th month, and final pay). Is this possible?

Accepted Answer

Yes, the system supports Unlimited Payroll Items and Multiple Payroll Types. You can independently and accurately run various payroll types, including Regular, Special, Adjustment, 13th Month Pay, Final Pay (including Annualization), and Retro Active Pay.

Question 7

We have unique company policies and computation formulas that 'off-the-shelf' software cannot handle. Does NBS offer customization?

Accepted Answer

Yes, we provide Tailored Solutions. Customization is a core strength of NBS. The system can be customized to meet your specific business requirements, including developing new modules, custom reports, specialized attendance rules, unique payroll computations, and third-party integrations.

Question 8

How does NBS help reduce the administrative burden on our HR department?

Accepted Answer

We significantly reduce administrative tasks through the Employee Self Service (ESS) portal. The ESS portal allows employees to independently access payslips, file various requests (Leave, OT, Certificates, Change Shift, etc.), and participate in Performance Evaluations, freeing up the HR team for strategic work.

Question 9

What is the pricing structure, and are there hidden costs?

Accepted Answer

Our pricing is transparent and simple: 100 pesos per employee. We offer a straightforward pricing model that ensures predictability without hidden costs.

How can we help you?

Common Topics

General Compliance and Security

Q: We struggle to keep up with the constantly changing BIR and DOLE regulations. How does NBS ensure compliance?

Q: How secure is our sensitive employee and payroll data?

Q: We are concerned about maintaining control over our data. What deployment options do you offer?

Payroll and Mandated Computations

Q: Does the NBS Payroll System support the latest SSS computation tables and programs?

Q: Are the latest Philhealth computations and premium rates supported?

Q: Is the system updated with the latest Pag-IBIG (HDMF) contribution requirements and salary caps?

Q: Does the system handle the latest Withholding Tax computations according to the TRAIN Law?

Q: Can the system accurately compute the 13th Month Pay according to the latest DOLE guidelines?

Q: Does NBS support the latest Annualization (Year-End Tax Adjustment) procedures?

Q: We need flexibility in how we process payroll (e.g., separate runs for adjustments and final pay). Is this possible?

Q: How does the system manage various employee loans and deductions?

Time Management and Attendance

Q: Does the system accurately compute complex scenarios like overtime during a holiday falling on a rest day?

Q: Our company has complex rotating shifts, flexible schedules, and hybrid setups. Can NBS handle this?

Q: Can we integrate our existing biometric devices?

Payroll Processing

Q: We need flexibility in how we process payroll (e.g., separate runs for adjustments, 13th month, and final pay). Is this possible?

Q: How does the system manage various employee loans and deductions?

Customization and Integration

Q: We have unique company policies and computation formulas that "off-the-shelf" software cannot handle. Does NBS offer customization?

Q: Can the NBS Payroll System integrate with our accounting software?

Human Resource Management and Employee Experience

Q: How does NBS help reduce the administrative burden on our HR department?

Pricing

Q: What is the pricing structure, and are there hidden costs?

Northeast Business Solutions, Inc. (NBS)